Healthcare
AI will change the way in which hospitals will operate in terms of patient diagnosis, billing and even surgical operations on the patient.
Online Customer Service
AI in the customer service space is currently being used to handle some of the monotonous work and is making it easier for human agents to deal with the more difficult issues. These systems are able to handle more requests without human involvement as they have the ability to learn by themselves. Several websites today offer the possibility to chat with customer service representatives. Most of the times these are not human, but chatbots that are trained to respond and extract information based on the customer’s query.
Retail
E-commerce sites are adopting Deep Learning (DL) to help shoppers to easily find what they want to purchase. Online shopping today is a popular and easy mode of shopping for anyone who is able to access the internet and can operate a smartphone, tablet or computer. Online shopping websites use AI to provide recommendations for the next purchase, depending on previous purchases made by the customer, through algorithms and search patterns. With the help of AI, online shopping can be made more personal and exclusive. Amazon is planning to use this technology in its new Amazon Go grocery stores.
Financial
Banks have been experimenting with AI, through which their email bot sorts out customer and distributor emails, based on the status of transaction. Robots utilizing AI are quicker at data crunching to provide forecasts using market data. Applications would include indicating change in stock trends, managing finances and recommendation of which stocks to buy or sell depending on the customer pattern of purchases or sale.
Automotive
In recent times, Artificial Intelligence is being used in automotive industries across the world. The Automotive industry has developed numerous advanced features through the use of AI. Features such as self-parking, blind spot monitoring and voice recognition are aided by the use of AI. Apps like Uber, Ola and commercial flights that use autopilot are the best example of sectors where AI is being effectively implemented.
Telecomm
The field of telecommunication uses voice recognition and conversation engines to interact with its customers. Telecommunication sector also applies AI for predicting impending failure of remote machines or telecomm equipment to take proactive corrective measures.
Media
The media and entertainment industry uses AI/ML technologies for profiling viewers for targeted advertisements and also for viewer oriented content production.
Corporate
The corporate world uses AI/Ml technologies for analyzing employee behavior and activities to safeguard confidential information and also to provide data loss protection.
Government
Many of the governmental regulatory tasks can be made more efficient and cost effective by introducing intelligent automation by making use of the AI/ML technologies.
